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Managing appointments & required resoures in all your organization, allowing customers to schedule appointments via Web, mobile, kiosk applications or by any other contact channel.
Provides all your organization with advanced customer reception, queuing, routing & interaction management tools, with optional appointment scheduling & staff plannig applications.
Orchestrating processes across multiple information systems using task-management tools, streamlining workflow, enforcing business rules & ensuring unresolved cases are not forgotten.
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